Tool Pouches & Combination Sets

When purchasing any woodworking equipment we accept all major credit and debit cards, including but not limited to Amex, Visa, Mastercard, and Express. Additionally, we accept payment for our woodworking equipment via PayPal for the convenience of our customers.

Multiple Shipments

Your order may ship in multiple packages depending on the quantity or size of the items. Also, items in your order may ship from multiple locations and arrive in separate deliveries.

Freight Orders

Freight deliveries require a delivery time to be scheduled and someone must be present at the time of delivery to inspect and sign for the merchandise. A representative from the freight carrier will call the phone number entered at checkout to schedule the delivery.

Liftgate Service

For freight deliveries, you have the option of adding a liftgate to your delivery. A liftgate is a device that lowers a product from the truck to ground level. 

NevinsTools.com recommends adding liftgate service for freight deliveries exceeding 100 lbs if you do not have a loading dock or forklift at the delivery address. Specify if you need liftgate service in the special instructions during the checkout process. Additional charges may apply.

Please note that the liftgate service only ensures the product is removed from the truck. We recommend you have the additional help of two to four people to move the product to its desired location. Drivers are not required to assist. 

Shipping to Alaska and Hawaii

Standard shipping prices for orders shipping to Alaska or Hawaii will contain an additional shipping surcharge. Options and pricing are presented during the checkout process. You can also call us at (508) 846 4512 for more information.

PO Boxes, APO/FPO, and International Addresses

We do not ship to APO/FPO or other countries at this time. For security purposes, WoodSenseLLC.com does not ship to P.O. boxes.

NOTES TO BUYER:

Although most deliveries go smoothly, there are some exceptions beyond WoodSense LLC's control. Machines weighing over 2,000 pounds, bulky and oversized machines with a large footprint, (i.e. Panel saws, Metalworking Lathes, Mill/Drill, some of the larger Iron Workers ) may not be able to be delivered via Lift Gate. These are also inaccessible Remote, Residential, or High-Density Urban Areas that freight carriers cannot safely access. If encountered, such shipments are available for Dock Delivery or will be required to be picked up from the carrier’s terminal. For questions, call Chris at WoodSense LLC.

RECEIVING INSTRUCTIONS FOR SHIPMENTS

1. In advance of signing the carrier’s delivery receipt, inspect each handling unit (crate, pallet, or carton) for visible damage and verify the number of units received.

2. If no visible damage or shortage exceptions exist, sign the delivery receipt and the transaction is complete.

3. Open and fully inspect all contents within three (3) days of shipment receipt for missing items or damages.

4. If items are missing, or damages exist, quarantine the product and save the original packaging.

5. All missing or damage claims must be communicated to Chris at WoodSense LLC within three (3) days of signing the Delivery Receipt. Any claims made after the three (3) day window will not be accepted.

RECEIVING INSTRUCTIONS FOR VISIBLE SIGNS OF DAMAGE, OVERAGES, OR SHORTAGES

1. Open the shipment under the witness of the carrier; being reasonable with your request to inspect the shipment, the driver will stay for a short period to allow proper documentation, if an exception exists.

2. Note any damage or discrepancy on all copies of the carrier’s Delivery Receipt or Electronic Device.

3. Be specific with your notes, detailing any physical damage or quantity exceptions a. Examples… “broken stretch wrap,”; “broken crate boards,”; “forklift holes through product ABC123,”; “Item ABC123 has holes in a carton,”; “only received 1 unit of Item ABC123,”; “received 1 extra ABC123”.

4. Verify that the driver signs all copies of the Delivery Receipt or Electronic Device in advance of departure.

5. If possible, take pictures of the damages.

6. If the shipment is refused, the Delivery Receipt must be signed as “Damaged/Refused”.

7. Immediately notify Chris Curry at WoodSense LLC after any aforementioned circumstance.

Contact: Chris Curry at (772) 266-9628

This Privacy Policy governs how WoodSenseLLC.com collects, uses, maintains and discloses information collected from users (each, a “User”) of the   http://www.woodsensellc.com website (“Site”). This privacy policy applies to the Site and all products and services offered by WoodSenseLLC.com. 

What do we do with your information?

When you purchase something from the Site, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. 

When you browse the Site, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. 

Email marketing: By providing your email address you permit us to send you emails about the Site, new products, and other updates. 

Consent

How do you get my consent? 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it implies that you consent to our collecting it and using it for that specific reason only, including transactional email related to that specific purpose. 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. 

How do I withdraw my consent? 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by email or by writing us at WoodSense LLC, 7917 SW Jack James Drive, Suite 1, Stuart, FL 34997. 

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our   Terms and Conditions. 

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we are required to provide to them for your purchase-related transactions. 

For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers. 

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. 

Once you leave the Site’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Links 

When you click on links on the Site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow generally accepted industry standards.

Passive Data Collection

We may receive passively-collected information through a variety of methods including but not limited to: 

Cookies  

We may use a variety of methods, including “cookies” to collect information. 

What is a cookie?  

Cookies are text files containing small amounts of information that are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. 

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests.  

Performance Cookies  

NevinsTools.com collects cookies on our Site to capture information about page visits (e.g. “performance cookies.”) This information is anonymous and NevinsTools.com uses this information only internally – to deliver the most effective content to our visitors. Information from the cookie is used to gauge page popularity, analyze traffic patterns on our Site, and guide the development of other improvements to our Site.  

Targeting, Performance, and Functionality Cookies 

In our email programs, NevinsTools.com employs some tracking methods (e.g. “targeting, performance, and functionality cookies”). We track “opens” via a tracking pixel in the email- meaning we track who opens our e-mail messages and when you open our e-mail messages, and we track “clicks” via encoded URLs-meaning we track whether you click on the links contained in our e-mail messages. This information is used internally only to help us deliver relevant messaging, and is not shared with any third parties.  

Functionality and Necessary Cookies 

NevinsTools.com does not require that you accept cookies and/or you may withdraw your consent to our use of cookies at any time by adjusting your browser’s privacy settings, however, some functionality on our Site (e.g. “functionality cookies”) may be disabled if you decline to accept cookies (e.g. “necessary cookies”).  

Opting Out of Cookies  

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings through preference options on our Site, where applicable. We will indicate that upon selecting your preferences, we will use a cookie to remember your preferences. 

Location-Based Services  

We may collect, use, and share (with NevinsTools.com partners, service providers, and licensees) precise location data, including the real-time location of your mobile or fixed location device. 

Analytics Tools  

We use analytics tools and other third parties technologies, such as Google Analytics and DoubleClick Cookies, to collect non-personal information in the form of various usage and user metrics when you use our online Site. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information. 

The third-party analytics companies who collect information on our Site may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their privacy policies. 

You may opt-out of the DoubleClick cookie by visiting the   Google advertising opt-out page or you may opt-out of Google Analytics by visiting the   Google Analytics opt-out page.  

Google has additional information available about their   Remarketing Privacy Guidelines, and   Restrictions. 

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

No Error Free Performance 

NevinsTools.com does not guarantee error-free performance under this Privacy Policy. NevinsTools.com will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when NevinsTools.com learns of any failure to comply with our Privacy Policy. NevinsTools.com shall not be liable for any incidental, consequential, or punitive damages relating to this Privacy Policy.  

This Privacy Policy shall be governed by the laws of the Commonwealth of Massachusetts and the United States, to the extent applicable. 

California Privacy Rights

In addition to the rights outlined in this Privacy Policy, California Civil Code Section 1798.83 permits California residents who are individual consumers or users of the Site to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via mail or email. 

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If the Site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

Questions and Contact Information

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

WoodSense LLC

7917 SW Jack James Drive 

Suite 1

Stuart, FL 34997 

(772) 266-9628 

WoodSenseLLC.com 

Return Policy

• Any woodworking equipment purchased from WoodSense LLC are “sold with the manufacturer’s express warranty or return policy”
• Any warranty claims will be handled directly by the original equipment manufacturer according to their warranty policy.
• For any product returns, an RMA must be obtained from WoodSense LLC or you may not receive a refund. Returns are subject to any additional restocking fees required from the original equipment manufacturer. A lot of times we can get the re-stocking fee waived (but not always).

Shipped in Error

Items shipped in error must be returned within 10 days. You may return any unused items shipped in error within 10 days of the date received, in their original condition, and packaging for a full refund/replacement at our expense. 

If the item is returned for any other reason (did not fit your tool or requirement, changed your mind, etc.), within thirty (30) days you may return it freight paid for a 15% restocking fee. Original shipping charge will not be refunded and if the item was originally shipped free, you will be charged for one-way shipping.

Electronic components (i.e. repair parts, including tool switches, regulators, modules, etc.) are eligible for return only when shipped in error.

Return Procedure

Returns must be approved and must be complete, undamaged, and in original packaging.

To return a product, you must call us for a Return Authorization number (RA#) at (772) 266-9628. Please make sure you write this number on the outside of the box you send back to us. Returns without an RA# may be refused.

Damaged or Defective Items

You must inspect your package immediately upon receipt for shortages (did not receive all the items listed on the packing slip that show as shipped), damages, or defects. You must notify us within ten (10) days of receipt of any shortages, damages, or defects. Only defective exchanges for an identical item within 10 days of purchase are permitted. Although your product may be covered by a manufacturer’s warranty, we cannot take responsibility for any damages or defects beyond this point and you will need to contact the manufacturer directly.

If an item is returned as defective, and the mfg technician determines that your product was not damaged or defective, you may be charged for the service call and/or shipping plus a 15% restocking fee. 

Make sure when returning an item that:

1. The product includes all original packing materials, manuals, and accessories to avoid any additional fees
2. The product is securely packaged to avoid damage

Order Cancellation

Orders that have not been shipped may be canceled by calling us at (772) 266-9628. 

Once an item or an order has been shipped it cannot be canceled and you will have to process a general return which will incur cancellation fees, restocking fees, additional return shipping charges plus the original shipping charges can also not be refunded.

Dropship orders (mainly machinery orders, large tool orders, or expedited orders) that have been shipped cannot be canceled and if for any reason the customer decides to cancel that order there are significant cancellation fees, restocking fees, and return shipping charges. Also, the original shipping charges will not be refunded. Every tool manufacturer has a different order cancellation policy so if you ever need to cancel a drop-ship order then please call us and we can let you know what the fees will be.

Special orders from some manufacturers require an additional stocking fees and some specialty manufacturers do not take tools back; however, such tools will be reworked and returned to you.

Refunds

We will notify you via e-mail or telephone of your refund once we have received and processed the returned item. 

Please note: We will refund shipping costs only if the return is a result of our error.